Tuesday, 18 December 2007

The Dangers of Inexperienced Testers

Having just rolled out a major upgrade to one of our flagship apps, we are currently beset by problems. Now I don't want to push all the blame onto the users, but at the end of the day, they insisted on a 2007 rollout, rather than giving us another month and rolling out around mid January, however it has meant that we have not had time to test most of the application and have to rely upon our main user to test things. However she is somewhat inexperienced in testing large wholesale changes to the system and in hindsight we have made a rod for our backs by not over-seeing testing ourselves. Sadly enough I keep hearing the comment, "Oh I didn't realise that needed testing because you didn't change it". When you have a complex application with everything interlinking, everything needs testing. Also the point of a UAT was completely miss-understood, the list of outstanding issues was reviewed and she checked that each had been fixed, but in true developer style, you fix some you break some.
Looking for the Silver lining in this one, hopefully this should mean that we get some kind of backing the next time we say "This isn't ready to be rolled out yet".

Thursday, 6 December 2007

It's Christmas Time

Well it's been nearly a month since my last post and things have been somewhat hectic, hopefully the project I am currently working on will be put to bed within the next 7 days and then it's back to some more interesting work. There's only so much pure Notes Client development you can take.
Omnifind is moving along nicely and once we iron out the last few bugs we will be looking to roll out into production early in 2008 with a view to expand on it's use probably quite quickly. IBM has worked closely with us to give it the "Wow" factor as our previous interface with Lotus Discovery server, was somewhat bland. Can I just say that when a salesman tells you he will make sure that XYZ gets done, I always get nervous and expect to be let down, however IBM have more than delivered on their promise and I have given us a product and interface that will please the users.
I am hoping to start delving into the world of Collaborative Applications over the Xmas break so expect information about those in the new year (unless the call of the Xbox 360 is too great!!!).